June 19, 2013

SharePoint Downloads Interrupted for Large Files

While we primarily use SharePoint Online (2013) for fairly small documents - the largest are still less than 5MB - I recently decided to start uploaded recorded team meetings from Lync 2013. The videos are about 30 minutes in length and end up being around 40-60MB in size. Although the upload runs fine, users were reporting issues when trying to stream the files or attempting to download it. The stream would simply stop and the downloads fail with a message that the download was "Interrupted". We replicated this behavior across 4 different locations with the same result - at some random point in the download, it would fail.