October 23, 2015

SCEP Policy Update Troubleshooting

Because I'm a glutton for punishment, I recently started rolling out System Center Configuration Manager 2012 R2 SP1 and System Center Endpoint Protection across our VDI environment. There are always some considerations to be made in a pooled desktop / gold image type environment when loading software that uniquely identifies devices, but lucky for me SCCM/SCEP handled this just fine without any tweaking. However, there were some nuances to how SCEP policies are applied that caused some serious hair-pulling before I spotted the issues.

July 17, 2015

Outlook Credential Prompt When Opening Exchange 2013 Public Folder

After completing an Exchange 2007 > 2013 migration recently, I was left with one issue that was preventing us from stamping the project as a roaring success and moving on:

Outlook 2013 users were sometimes receiving a single pop-up prompt for credentials whenever they opened the Public Folder (we have only one). One. Single. Prompt.

Google was frustratingly unhelpful because searching for "outlook prompts for username and password when opening public folders" or something similar just resulted in a lot of folks who were always getting a pop-up that wouldn't go away. It was usually caused by an authentication failure of some sort.

However, we were in a different boat - Users got the prompt once when they first launched Outlook and opened their public folders, but after entering it they could continue - authentication worked. Next time they logged in to their PC, it would happen again. Not a show stopper, but it definitely generated its share of support calls.

April 08, 2015

Running vCenter 5.x with SQL 2012 AlwaysOn Availability Groups

After proudly starting the listener on our shiny new SQL 2012 AlwaysOn cluster, I was very eager to get vCenter moved off the brave little single-point-of-failure that is our current SQL server (a 2008 VM sitting in the virtual environment itself). I had done some research ahead of time and thought that AlwaysOn was at least sort-of supported by VMWare for protecting vCenter workloads. However, in my haste to play with a fancy new toy, I must have missed the plethora of blog posts indicating that either a) It's not actually supported at all, or b) Only Failover Clustering (shared storage) - not Availability Groups (non-shared storage) - are supported. And if you are about to do what many have done on the forums and suggest KB1037959 as evidence that they ARE supported, think again - that article is referencing support for running various clustered workloads on vSphere, not running your vCenter DB on clustered systems. Outside of a vague mention of AlwaysOn as a possible third party clustering solution to replace vCenter Heartbeat (e.g. "Best effort support"), I haven't been able to find anything official one way or the other.

But the AlwaysOn cluster was ready to go and if no one is going to tell me explicitly that I can't do it - well, that's basically an open invitation.

Red Flags and the Value of Experience

One of the things I hear often said, and something I subscribe to as well, is the idea that a lot of technical knowledge in the world of IT ...